Business communication involves communicating and working face-to-face with diverse internal and external stakeholders. Students will prepare a written report about lessons learned about cross-cultural communication and interactions. The report will be based on face-to-face interviews with at least three business and/or professional individuals who have experience working with diverse groups as well as self-observation when conducting the interviews. This information will be integrated with information found in the text, through research, and from preparing other class assignments. The purpose of the report is to learn about students’ own concerns, issues, strengths, and weaknesses communicating and working with diverse individuals, concerns and issues of diverse business people, and applying recommended cross-cultural communication and interaction practices. The assignment should be formatted as a formal business report.
Interview questions will be composed by the student and should be carefully thought out. Consider what information you would like to gain from the interviews and what youd like to learn from the experienced people that you are interviewing, and design relevant questions that will achieve your goals. Interview questions/transcripts of the interviews should be included in an appendix to your report.
