Answer ALL the following questions. You may consult your study material and explore the Web where applicable/required. Mark for each question is given next to the question.
UPS has been expanding its package delivery and logistics services in China, serving both multinational companies and local businesses. UPS drivers in China need to use UPS systems and tools such as it handheld Driver Information Acquisition Device for capturing package delivery data. UPS wants to make its WorldShip, CampusShip, and other shipping management services accessible to Chinese and multinational customers via the web.
a. What are some of the international systems issues UPS must consider in order to operate successfully in China?
b. Apply Porters Five Forces analytical framework to UPS. Your answer should include critical elements and supported with evidence/ justification.
c. Discuss UPS embracement of sustainable technologies and the benefits of doing so.
d. Identify UPSs competitive strategy using Porters generic strategies framework. Your answer should include critical elements and supported with evidence/ justification.
e. Discuss at least three types of security issues that might UPS encounter with the tracking technology it has and how to protect itself.
