As mentioned in your readings, communication, perception, and assumptions play a huge part in our daily interactions.
No matter what position someone holds in a company, opportunities to communicate across all levels present themselves, whether it be at an all-associates meeting or in the break room. Because of this, one of the most important skill-sets a manager needs in order to be successful is communication. The below article is a good refresher of what you learned about communications. Dont forget to watch the video within the article:
Understanding Communication Skills (Links to an external site.) by the Mind Tools Content Team
Discuss
For this weeks discussion, we are going to talk about perceptions and how people can look at the same situation differently. Select and complete one of the perception tests from the links below:
Dr. Phil’s Personality Test (Links to an external site.)
Can you Pass the Perception Test? (Links to an external site.)
Visual Perception Personality Test (Links to an external site.)
For your initial post, summarize the perception test you completed by answering the below questions:
Describe in your own words what you learned about perception from taking this test and how it affects a managers decision-making abilities.
Provide at least one example where you witnessed (or experienced yourself) an example of how perception in the workplace caused a negative issue and describe the outcome.
Explain the impact perceptions can cause in the communication process in an organization and provide at least two solutions you as a manager would implement to overcome that impact(s).
