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         Question 1

40 out of 40 points

Match the term with the description to which it correctly links.

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Question

Selected Match

According to one early researcher, we can recall about what percent of a speech immediately after a speech.

According to one early researcher, we recall about what percent of a speech after several days.

The first of Lyman Steil’s progressive stages of listening.

The fourth of Lyman Steil’s progressive stages of listening.

The number of decibels created by the normal speaking voice.

The phase of listening in which you attach meaning to words.

The phase of listening in which you assess the worth of the speaker’s ideas and determine their importance.

Changing an attitude or behavior to eliminate an inconsistency.

Listeners have the ability to process about this many words per minute.

Most people use about this many words per minute when talking.

·         Question 2

10 out of 10 points

Match the term to the description to which it correctly links.

o     

Question

Selected Match

The background noise we encounter in communication situations.

The attitudes, emotions, beliefs, assumptions, and biases that, as noise, condition our responses in communication situations.

For most serious special-occasion speeches, you should use this style of language?

Speeches that honor and highlight events, institutions, and individuals.

A speech in which demonstrates interest in and enthusiasm about his or her speech.

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