LEADERSHIP COMMUNICATION
For this assignment you will be applying the concepts of the Johari Window and Transactional Analysis to some specific scenarios that you might face if you were a leadership development coach. Of course make sure to thoroughly review the required readings before starting on this assignment.
For each of the scenarios below, use at least one reference from the required readings to answer the specific question. Your paper should be two to three pages in length:
An employee shows up late for work. The supervisor says Im really disappointed in you. This is the fifth time this month youve been late for work! The employee responds Im tired of you singling me out! Bob, Carol, and Ted are also late for work sometimes but you never chew them out! Based on Transactional Analysis, what roles are the supervisor and employee playing?
An employee receives a performance review from the supervisor. The supervisor points out several areas where the employee has performed well and where the employees performance needs to be improved. The employee responds, Thank you so much for the feedback. How would you suggest I go about improving my performance? Based on Transactional Analysis, what roles are the supervisor and employee playing?
A leadership development coach is brought into a company to try to improve communication between supervisors and subordinates. The coach asks everyone to write down areas where their supervisor or subordinate has a blind spot. Everyone writes down a lot of complaints about areas that they think their supervisor or subordinate is clueless about. The coach shares what everyone wrote with the whole group. A lot of finger-pointing and arguments ensue, with a lot of feelings hurt. What additional steps do you think the coach should have taken based on the Johari Window that might have improved the outcome?
SLP Assignment Expectations
Follow the assignment instructions closely and follow all steps listed in the instructions
Stay focused on the precise assignment questions, don’t go off on tangents or devote a lot of space to summarizing general background materials
Required Material
A good place to start are these two videos that explain the basic concepts of the Johari Window and Transactional Analysis along with some applications to leadership:
Chapter 8 – Individual Frameworks (Johari Window Section) from The Power of the 2X2 Matrix: Using 2X2 Thinking to Solve Business Problems and Make Better Decisions (from Books 24X7). Available in the Trident Online Library.
Lowy, A., & Hood, P. (2004). The power of the 2 x 2 matrix: using 2 x 2 thinking to solve business problems and make better decisions. [Books24x7 version]. Available in the ? Online Library.
Brown, D. (2014). Understanding transactional analysis to communicate. [Books24x7 version]. Available in the ? Online Library.
Keep in mind that the concepts and applications of the Johari Window and Transactional Analysis are relatively difficult. So in addition to the videos, make sure to go through the following readings. Most of these readings are relatively short, so make sure to go through all of them before starting on your assignments:
Connor, M., & Pokora, J. (2012). Chapter 9: What are some useful tools and techniques? Coaching and Mentoring at Work: Developing Effective Practice. Maidenhead: McGraw-Hill Education, pp. 183-189. [EBSCO eBook Collection. Note: You dont have to read the whole chapter, just the first two sections on the Johari Window and Transactional Analysis]
Taylor, R. (2013). Confidence at work: Get it, feel it, keep it, 2nd edition. [Books24x7 version.] Available in the ? Online Library. (Note: To access this book, from the Portal page, click ADDITIONAL LIBRARY RESOURCES. Scroll and click Skillsoft Books (BusinessPro and ITPro). Paste the book title into the search box, and click “GO.”)
Chapman, A. (2003). Johari window. Retrieved from https://apps.cfli.wisc.edu/johari/support/JohariExplainChapman2003.pdf
For those of you who are still a bit unclear on some of the concepts or want to brush up a bit more, some of the optional material below includes a couple of additional videos. There is also another book chapter which is a little longer than some of the other readings but explains the Johari Window in fairly simple and clear terms.
If you and a group of friends or coworkers want to try to find out what your Johari Windows looks like, there is a link to a popular Johari Window Interactive tool below.
Optional Material
Patchin, S. (2015).Leadership and the Johari Window Part 2. The Tru Group. https://www.youtube.com/watch?v=VHu02S9-d1A:
MacLennan, J. (2008). Chapter 3: Self and others (2008). Interpersonal Communication for Canadians: An Interdisciplinary Approach. Oxford University Press, UK [Proquest. Note: make sure to view PDF file. When you search for these reading search only on the title of the book]
McKay, M., Fanning, P., & Davis, M. (2009). Chapter 2: Self-disclosure. Messages: The Communication Skills Book. Oakland, Calif: New Harbinger Publications. [EBSCO eBook Collection]
