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Review the 5 articles (Crisis 1-5) and complete this report.
Consider this scenario and create your report.

You are a supervisor or trainer in a hospitality organization, it does not matter which one however for reference you can state hotel, restaurant, casino or similar.

Your management has asked you to prepare some training or a plan to handle situations when they arise. This could be training for your front line, how to handle media, managing the message and being prepared.

Provide a well thought on plan, give us best practices, policy and how to communicate based on using all five readings.